Frequently Asked Questions

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Is US-Jackpot a lottery?

No. US-Jackpot is not a lottery operator or lottery retailer. We provide agency services by purchasing official U.S. lottery tickets on behalf of our clients from authorized lottery retailers.

Are the tickets real?

Yes. Every ticket is purchased from an authorized U.S. lottery retailer.

Who owns the ticket?

You do. Once your ticket has been purchased according to your instructions, ownership belongs to you in accordance with our Terms of Service.

Will I receive a copy of my ticket?

Yes. A photo of your purchased ticket will be uploaded to your account.

Where is the original ticket kept?

The original ticket is securely stored by US-Jackpot until it is claimed, delivered to you, or until the claim period expires.

What happens if I win?

We will notify you and assist you according to our Terms of Service and the applicable lottery rules.

Can I request my original ticket?

Yes. You may request delivery of your original ticket in accordance with our Terms of Service and applicable law.

Can I cancel my order?

Orders may be cancelled before your ticket has been purchased. Once the physical ticket has been purchased on your behalf, the order is complete and becomes non-refundable.

How do I know my ticket was purchased?

A photo of your ticket is uploaded to your account after purchase.

Which lotteries are available?

Currently: Powerball, Mega Millions.

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