Ticket Delivery Policy

Version v1

Ticket Delivery Policy

Last Updated: August 2026

This Ticket Delivery Policy explains how US-Jackpot stores, delivers, and handles original physical lottery tickets purchased on behalf of clients.

1. Original Ticket Storage
After purchasing a physical lottery ticket according to your purchase instructions, US-Jackpot securely stores the original ticket on your behalf.

The original ticket remains securely stored until:
• it is delivered to you upon your request;
• it is used for prize claim procedures in accordance with our Terms of Service and the applicable lottery rules; or
• the applicable claim period established by the lottery operator expires.

2. Ticket Photo
After your ticket has been purchased, a photo of the original physical ticket is uploaded to your account.

This photo serves as confirmation that your purchase instructions have been completed.

3. Requesting Delivery
You may request delivery of your original ticket by submitting a request through your account or by contacting our support team.

Ticket delivery may be subject to identity verification (KYC) before shipment.

4. Delivery Method
Original tickets are delivered using international courier or postal services selected by US-Jackpot or another carrier agreed upon with the client.

Available delivery methods may vary depending on the destination country.

5. Delivery Charges
Unless otherwise stated, delivery costs are not included in the service fee.

The client is responsible for paying the applicable shipping charges before dispatch.

6. Delivery Time
Delivery times depend on the destination country, customs procedures, and the carrier's operations.

US-Jackpot cannot guarantee specific delivery dates.

7. Prize-Winning Tickets
If your ticket wins a prize, US-Jackpot will notify you promptly.

Depending on the applicable lottery rules and your instructions, the original ticket may:
• remain securely stored until required for prize claim;
• be delivered to you; or
• be handled in another manner permitted by the applicable lottery rules and our Terms of Service.

8. Delivery Restrictions
US-Jackpot may refuse or postpone shipment where delivery is prohibited by applicable law, sanctions, export restrictions, or circumstances beyond our reasonable control.

9. Risk of Loss
Risk of loss or damage passes to the client when the ticket is handed over to the shipping carrier, unless otherwise required by applicable law.

10. Contact
If you have questions regarding ticket delivery, please contact:
support@us-jackpot.com

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